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  • Answer You - The End Of Leadership: Letting Things Happen

    Business Failure in Ten Easy Steps
    1. Be all things to all people in your business. Even though you've chosen a niche and created all that marketing material around it, go ahead and say yes to every request and whim of your clients, customers, employees, vendors and well, everyone else as well. They will appreciate it even if you are exhausted, confused and poor. And they will be loyal at least until your business folds.2. Do everything yourself. After all it is cheaper that way! Don't know how to keep the books, spend 16 weeks in a course that teaches you the basics, or better yet, just wing it. They say the IRS is nicer these days. Never worked on a computer? How hard can it be? Geeks do it every day. Just get in there and start rea
    ."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone in

    Careers In Psychology-What One Is Right For You
    When we are children we tend to dream about what we will do as adults. The many careers that we select are ones like police officers, school teachers, doctors, astronauts, cowboys and movie stars. We tend to aspire to be what we see. While these tend to be childhood dreams that some of us follow, others will go into totally different directions. I am sure that very few of you ever dreamed of having a calling in psychology. Most of us as children probably never really understood what a psychologist does.This is a career that performs a priceless service to the world. One that many may never really understand how much this career helps our society. Now, before we go any further you should realize that we are talking
    Decades ago, a now renowned orchestra leader, just starting out as an assistant, experienced a defining moment that would shape his future. He was rehearsing the Cleveland Orchestra in a Chopin piano concerto. He recalls, "An oboe solo went over me like some kind of tidal wave. I thought, ‘Nothing could make that any more beautiful.' And it came straight from the oboist. It wasn't because I did something."

    He had hit upon a powerful principle of conducting that would come to inform his style; and in reading about it, I realized it's also a powerful, though seldom realized, leadership principle to inform your career. It's a principle that if manifested daily will make you a dramatically more effective leader. And it's a principle that calls for the end of leadership as it has been commonly known.

    The principle is: The best results come not from what you make happen but from what you LET happen.

    It might seem like a simple, if not simplistic, concept. Why is it so important and why does it call for something as seemingly presumptuous as the end of leadership?

    Let's first look at the word and concept of leadership. "Leadership" comes from an old Norse word meaning "To make go." The trouble is, people misunderstand who makes what go.

    The orthodox view of leadership is that the leader makes things go by directing people and resources towards certain goals. But within the context of this principle, this view misses what great leadership is about.

    Having consulted for several decades with leaders of all ranks and functions in top companies world wide, I've seen what great things can happen when the leader lets them happen.

    In a recent interview, the conductor noted that conductors can control a performance only up to a certain point, and they go wrong if they want to control it further. He says: "You have to leave room for the possibility that geniuses in the orchestra will bring you things you can't teach them. In rehearsal, I try to leave it short of tacking it down, because if it is tacked down, you can hear that all the way through. You can hear the conductor say, ‘Do it this way.' And I don't want that. I want to feel they absorbed it, and they play it to you as if they were a large chamber group. And when they get near that, it seems like a success to me."

    To take this principle into your daily activities as a leader, do these three things.

    1. Change your assumptions. The conductor, inspired by the oboist, changed his fundamental assumptions on how to bring out the best in an orchestra. So you as a leader, to adhere to the principle, should change your assumptions on how you relate to people to get results. Your trust in their abilities trumps your abilities in almost all cases.

    Abraham Lincoln described this truth in another way: "You cannot build character and courage by taking away a man's independence and initiative."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone inv

    Age Bias in the Employment Office – One Sure Way To Deal With The Glass Wall
    Much has been written and said about the glass ceiling, the inherent prejudice in the corporate world against the ascension of the female employee to high executive status. Less has been written and discussed about the glass wall, the bias practiced by corporations in the hiring of older workers.But the focus is shifting, if not the practice. The transition of the baby boomers into the world of maturity and their increasing difficulty in dealing with the bias is drawing attention because of the frequency of courtroom action on the subject. AARP lists several courtroom actions underway in its publications but those actions pertain to the mistreatment of the elderly in the workplace. There still has been very li
    's a principle that calls for the end of leadership as it has been commonly known.

    The principle is: The best results come not from what you make happen but from what you LET happen.

    It might seem like a simple, if not simplistic, concept. Why is it so important and why does it call for something as seemingly presumptuous as the end of leadership?

    Let's first look at the word and concept of leadership. "Leadership" comes from an old Norse word meaning "To make go." The trouble is, people misunderstand who makes what go.

    The orthodox view of leadership is that the leader makes things go by directing people and resources towards certain goals. But within the context of this principle, this view misses what great leadership is about.

    Having consulted for several decades with leaders of all ranks and functions in top companies world wide, I've seen what great things can happen when the leader lets them happen.

    In a recent interview, the conductor noted that conductors can control a performance only up to a certain point, and they go wrong if they want to control it further. He says: "You have to leave room for the possibility that geniuses in the orchestra will bring you things you can't teach them. In rehearsal, I try to leave it short of tacking it down, because if it is tacked down, you can hear that all the way through. You can hear the conductor say, ‘Do it this way.' And I don't want that. I want to feel they absorbed it, and they play it to you as if they were a large chamber group. And when they get near that, it seems like a success to me."

    To take this principle into your daily activities as a leader, do these three things.

    1. Change your assumptions. The conductor, inspired by the oboist, changed his fundamental assumptions on how to bring out the best in an orchestra. So you as a leader, to adhere to the principle, should change your assumptions on how you relate to people to get results. Your trust in their abilities trumps your abilities in almost all cases.

    Abraham Lincoln described this truth in another way: "You cannot build character and courage by taking away a man's independence and initiative."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone in

    A Guide For Customer Service Training Tools
    Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service should be a number one priority to any business.But how do you train sales staff to be good at customer service? Customer service involves many things. It requires a great attitude, a knowledge of the business, and a real desire to help the customer get what they want, and provide it in a manner that is positive so that they come back and refer their friends and family to the business, as well.There are a wide variety of customer service training tools available. The key is to find out which type of trai
    what great leadership is about.

    Having consulted for several decades with leaders of all ranks and functions in top companies world wide, I've seen what great things can happen when the leader lets them happen.

    In a recent interview, the conductor noted that conductors can control a performance only up to a certain point, and they go wrong if they want to control it further. He says: "You have to leave room for the possibility that geniuses in the orchestra will bring you things you can't teach them. In rehearsal, I try to leave it short of tacking it down, because if it is tacked down, you can hear that all the way through. You can hear the conductor say, ‘Do it this way.' And I don't want that. I want to feel they absorbed it, and they play it to you as if they were a large chamber group. And when they get near that, it seems like a success to me."

    To take this principle into your daily activities as a leader, do these three things.

    1. Change your assumptions. The conductor, inspired by the oboist, changed his fundamental assumptions on how to bring out the best in an orchestra. So you as a leader, to adhere to the principle, should change your assumptions on how you relate to people to get results. Your trust in their abilities trumps your abilities in almost all cases.

    Abraham Lincoln described this truth in another way: "You cannot build character and courage by taking away a man's independence and initiative."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone in

    Job Hunting Tips - Writing The Perfect CV - Part 1
    A CV (from the Latin Curriculum Vitae) – ‘Resume’ for our American friends has only ONE purpose. It aims to win you an interview. Once you’re at the interview, the interviewer may use the CV as a basis for discussion, but it won’t determine whether or not you’ll get the job. With this in mind, what are the most important aspects of a CV?1) Don’t make your CV too longTwo pages length is perfect. There are some exceptions – some employers from countries such as South Africa prefer as much information as possible, but on the whole, anything more than three pages may have a negative impact on your interview chances.Think of yourself as being the one having to discriminate between over 100 different CV’s
    they absorbed it, and they play it to you as if they were a large chamber group. And when they get near that, it seems like a success to me."

    To take this principle into your daily activities as a leader, do these three things.

    1. Change your assumptions. The conductor, inspired by the oboist, changed his fundamental assumptions on how to bring out the best in an orchestra. So you as a leader, to adhere to the principle, should change your assumptions on how you relate to people to get results. Your trust in their abilities trumps your abilities in almost all cases.

    Abraham Lincoln described this truth in another way: "You cannot build character and courage by taking away a man's independence and initiative."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone in

    Perception Is Reality - Are You A Pink Flamingo?
    Surely you know what I mean. Those gangly looking birds that stand on one twiggy looking leg. Their beak (or is it a bill?) is hooked and black. And they flock by the hundreds at the watering hole. Thousands maybe, all together and...THEY ALL LOOK THE SAME!Now I'm not suggesting you run out and paint your shop in day-glow colours, or dress up like Zippo the clown, I just thought I'd draw your attention to something that often gets overlooked.We tend to think of appearances in an external context, we think of what we 'present' to the outside world instead of how we're perceived by the outside world.Here's what I mean, it's called the "Well I should hope so!" test. Try this out on the ne
    ."

    I'm not talking about a simple change in mind set; to achieve great results by letting things happen, you should undergo a transformation of your consciousness so broad and deep that it animates your activities throughout your career. When you come to understand that your leadership is not just about compelling or persuading people to act in certain ways but helping them bring out the best in themselves, you'll make big advances in your effectiveness.

    2. Be rigorous. Just as the conductor had to be working with highly skilled and disciplined musicians, you cannot apply this principle to unskilled, undisciplined people. Bringing out the best in people by letting things happen entails, on the part of everyone involved, hard work, clear communication, cultivation of job skills, and a dedication to practical processes.

    For instance, for more than 20 years, I've been teaching leaders of all ranks and functions in top companies worldwide a practical process called the Leadership Talk. (My website shows more about it.) The Talk helps leaders not to order people to do things but have them want to do things. That ‘want to' is the pivot point of getting great results by letting things happen.

    3. Be results-oriented. The conductor understood the performance wasn't for his ego or the musicians but for the audience. This is a patently obvious point, but many leaders, strangely enough, miss this point. Just like conductors who are into "tacking it down", these leaders focus on cementing their power at the expense of releasing the greater power inherent in the people they lead.

    There is only one reason letting things happen can truly be a trumpet call for you to end your commitment to orthodox leadership: It gets results. In fact, if the imperative is not helping you get far more results than ever before, don't heed the call; stick with the old leadership methods.

    Mind you, if you do answer the call, know that putting an end to orthodoxy may not happen all at once. The endeavor can be carried out many times daily for the rest of your career. You'll often fail. But keep trying. Fail forward, fail better.

    Clearly, this approach is not for every leader, but when it's fruits become evident, it may turn out to be a skill most leaders will endeavor to master. And, by such mastery, you, like the conductor as a young assistant, will come to shape your future through truly beautiful moments that achieve more results.

    2006 © The Filson Leadership Group, Inc. All rights reserved.

    PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com

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