Tags |
|
|
Links |
|
|
Answer You - Re-activating Past Clients
I like to pick on HP more than most people, so it is odd I now must praise them.Back when I was on the other side of the B2B technology exchange, I was primarily an HP customer. I ran shops with multiple minis of varying HP operating system flavors (RTE, MPE, HPUX)
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
Is a franchise in your future, are you looking to own your own business? Is it safe you ask? Well, No franchise is a complete guarantee for success of course and yet it would seem that a franchise which has opened hundreds of units or is well on their way has learned a lot
There are a number of reasons why customers leave you. Some of them are:
1. They no longer need the products or services you sell.
2. They were wooed away by a competitor offering better prices, service or some promise.
3. Management in the organization has changed, and they are not aware of the strengths of your services or products. This information was most likely not passed on to them by their predecessor.
4. Your organization has outgrown an interest in them for any number of reasons, and they chose to begin again with a new supplier.
5. You or your organization failed to deliver as promised.
6. You or your organization let trust and/or respect erode in the relationship.
7. They have outgrown your ability to deliver the products or services you provide.
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
<
One of the biggest challenges for construction subcontractors is meeting payroll. Paying employees and suppliers is often hard because get paid 30 to 60 days after they submit their invoices.Whether we like it or not, this is the way things are done in the construct
1. They no longer need the products or services you sell.
2. They were wooed away by a competitor offering better prices, service or some promise.
3. Management in the organization has changed, and they are not aware of the strengths of your services or products. This information was most likely not passed on to them by their predecessor.
4. Your organization has outgrown an interest in them for any number of reasons, and they chose to begin again with a new supplier.
5. You or your organization failed to deliver as promised.
6. You or your organization let trust and/or respect erode in the relationship.
7. They have outgrown your ability to deliver the products or services you provide.
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
Few prospects buy on the first call. So how do salespeople who are trying to grow their business stay in touch without getting on a prospect's nerves?If salespeople expect to be in control of their financial destiny, they have little choice but to prospect. Plus, th
4. Your organization has outgrown an interest in them for any number of reasons, and they chose to begin again with a new supplier.
5. You or your organization failed to deliver as promised.
6. You or your organization let trust and/or respect erode in the relationship.
7. They have outgrown your ability to deliver the products or services you provide.
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
Replacement of minor or major parts in heavy equipment with parts salvaged from condemned heavy equipment is carried out in order to save money and reduce idle working period of heavy equipment. With the advent of the World Wide Web, it is now possible to locate specific s
5. You or your organization failed to deliver as promised.
6. You or your organization let trust and/or respect erode in the relationship.
7. They have outgrown your ability to deliver the products or services you provide.
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
Who would ever have imagined that going door-to-door in my neighborhood selling figs from a bright orange shopping cart would have been my entrepreneurial beginnings? I surely did not. But, now that I look back and also look around me at other business owners, I see cle
8. There is some hidden agenda reason – they have a relative in the business, have lost buying authority, are leaving their organization for another position, etc.
There are others, but most will fall under these 8.
What can you do to regain this business?
1. First you must learn the REAL reason why the customer left.
2. You and your organization must be willing to adjust or modify what you do, how you do it, or when you do it in order to convince the customer that it is in their best interests to rekindle the relationship.
3. You have to be willing to begin again.
4. It is important to remember that you need to work as hard to keep the business as you did to get it.
5. You must re-assess where you went wrong. Was it a pricing issue, a service issue, a quality issue, a distribution issue, arrogance, ignorance, lack of interest in keeping the business, or some other major or minor mistake?
6. You must keep in touch with previous customers. There are a number of ways to do this such as: newsletters, direct mail, emails like this one, conducting a lost business audit or c
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.answeryou.net/article/36671/answeryou-Reactivating-Past-Clients.html">Re-activating Past Clients</a>
BB link (for phorums):
[url=http://www.answeryou.net/article/36671/answeryou-Reactivating-Past-Clients.html]Re-activating Past Clients[/url]
Related Articles:
Make Money Answering Surveys for Companies
Bookmark it:
|