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Answer You - Your Customer is Not a Statistic
Management Meetings – Why are they a Waste of Time? The 80/20 rule and 5 Steps to Success
How often have you sat in a meeting thinking “This is such a waste of time. I have so many others things to do. I wish I could be somewhere else” Sound familiar? I’m sure we all have had these thoughts at one time or another and maybe for some of us, it has been very recent! My experience as a line manager, senior manager and organisational psychologist over the l
h they are a piece of gold, anHow often have you sat in a meeting thinking “This is such a waste of time. I have so many others things to do. I wish I could be somewhere else” Sound familiar? I’m sure we all have had these thoughts at one time or another and maybe for some of us, it has been very recent! My experience as a line manager, senior manager and organisational psychologist over the l
Are You Making Your Own DECISIONS?
Did you know that the lack of decision is one of the major causes of failure in any part of a person's life?People don't reach success in business because they are not able to reach a decision themselves. They let other people around them influence them by their negative opinions.They allow their friends and family to make those decisions for them. Think about that. Di
When a customer walks into your office, you want to make sure they feel welcome, you want to treat your customer as though they are a piece of gold, andDid you know that the lack of decision is one of the major causes of failure in any part of a person's life?People don't reach success in business because they are not able to reach a decision themselves. They let other people around them influence them by their negative opinions.They allow their friends and family to make those decisions for them. Think about that. Di
Business Cards: Why Waste Valuable Space?
So many business people neglect this valuable asset that may be used for a multitude of messages.Don’t fall for the trap of supplying a “scribbler” for others that virtually guarantees your card will be in the “round file” sooner rather than later.Remember it is your card, why not put it to good use? Here are just a few ideas to get you thinking along the correct line
r office, you want to make sure they feel welcome, you want to treat your customer as though they are a piece of gold, anSo many business people neglect this valuable asset that may be used for a multitude of messages.Don’t fall for the trap of supplying a “scribbler” for others that virtually guarantees your card will be in the “round file” sooner rather than later.Remember it is your card, why not put it to good use? Here are just a few ideas to get you thinking along the correct line
Customer-Involving Signage and Selling
Here’s some easy ways to create signage that will attract, not annoy customers (and local government agencies that regulate signage):1. Since movement always attracts attention, any banner, sign set of a pole that might move with the wind or electrically-turned sign will stand out from the static messages around it.2. A retailer could become known for catchy saying
e they feel welcome, you want to treat your customer as though they are a piece of gold, anHere’s some easy ways to create signage that will attract, not annoy customers (and local government agencies that regulate signage):1. Since movement always attracts attention, any banner, sign set of a pole that might move with the wind or electrically-turned sign will stand out from the static messages around it.2. A retailer could become known for catchy saying
Is That The Best You Can Do?
Is that the best you can do? What a powerful question. It can be used in many business applications: negotiation, project management, self-analysis, and many, many more.Those seven little words have saved me thousands and thousands of dollars. They can be used in nearly any negotiating scenario. I've used them at flea markets, craft bizaars, sales counters, and the int
o treat your customer as though they are a piece of gold, anIs that the best you can do? What a powerful question. It can be used in many business applications: negotiation, project management, self-analysis, and many, many more.Those seven little words have saved me thousands and thousands of dollars. They can be used in nearly any negotiating scenario. I've used them at flea markets, craft bizaars, sales counters, and the int
Are You Paralyzed by Fear
Recently I was engaged by a client because he was unable to take action. He had so much going on in his personal life and in his company that he was paralyzed with fear.In the past, he made some bad decisions and he was afraid that history would repeat itself. We talked about this for several hours and I got a good understanding of his challenges. This person was successful b
h they are a piece of gold, and not as a statistic.Recently I was engaged by a client because he was unable to take action. He had so much going on in his personal life and in his company that he was paralyzed with fear.In the past, he made some bad decisions and he was afraid that history would repeat itself. We talked about this for several hours and I got a good understanding of his challenges. This person was successful b
Have you ever been standing in a line, and when it comes to your turn to be waited on, the sal
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